Simon Separghan is Head of Customer Contact for RBS and is responsible for the strategy, execution and delivery of Customer experience across a multi brand portfolio of RBS, Ulster Bank and NatWest. Having worked with some of the worlds most recognised brands, Simon has been relentless around creating a culture of care and ownership in organisations globally; recognising that in the moment, empathy, knowledge and disruptive technology is key to driving the best customer experience.
Check out the incredible speaker line-up to see who will be joining Simon.
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