Matchboard is a free service where companies can enter their contact centre or CX need and find suppliers that are a perfect match to help. Popular solutions include: chatbot and knowledge management software, cloud contact centre, AI and RPA solutions, contact centre outsourcing, customer service and sales training, CX benchmarking and consulting services.
In 2018, Matchboard was crowned “Business of the Year” at the Optus My Business Awards, and in 2017, Westpac named Matchboard as 1 of Australia’s top “200 Businesses of Tomorrow”. Founder Sharon Melamed was named 2018 Suncorp Innovator of the Year for the innovation inherent in Matchboard’s matching platform.