Best Training and Development Program for 2019

Best Training and Development Program for 2019

This category awards the organisation who provides their agents with the tools, techniques and technologies that support learning, career development and growth. The winner of this award is evaluated based on their ability to retain employees through recruitment and hiring processes, leverage tools to measure and track agent performance, build flexible coaching strategies, overcome generational challenges and deploy rewards, recognition and incentive programs.

If you’re reading this application form, then that means you are ready for the opportunity to honour and recognise your team’s efforts and success, and the chance to win a Customer Contact Week Excellence Award.


Please note: That all fields marked with an asterisk (*) are required.